Louise Legacy Lives Inc.
Last Updated: 12/19/2025
Louise Legacy Lives Inc. (“the Organization,” “we,” “our,” or “us”) is a nonprofit entity committed to honoring seniors, supporting families, and uplifting communities through small acts of care. We recognize that trust is central to our work, and we take the protection of personal information seriously. This Privacy Policy explains how we collect, use, store, and safeguard information from donors, volunteers, community partners, care facilities, program beneficiaries, website users, and any person who interacts with our services.
By using our website, submitting information, participating in a program, volunteering, or making a donation, you agree to the practices described in this Privacy Policy. If you have concerns about this policy, you may contact us for clarification before continuing to use our website or services.
1. Information We Collect
We collect personal information through several methods to support our mission, manage programs, and maintain strong communication with our community. The types of information we collect may include:
1.1 Information You Provide Directly
You may provide information to us when you:
• Request information about our programs
• Make a donation
• Sign up to volunteer or attend an event
• Communicate with us by email, phone, or through our website
• Submit a form or participate in a community initiative
This information may include:
• Name
• Email address
• Phone number
• Mailing address
• Donation details
• Volunteer availability or interests
• Notes shared by families or facility representatives related to the delivery of small gifts
We do not request or collect medical records or protected health information. Occasionally, care partners or family contacts may voluntarily share limited context to help ensure the respectful delivery of a simple token, but such information is minimal and not solicited.
2. How We Use Personal Information
We use collected information in ways that support our mission and improve the experience of our donors, volunteers, and partner communities.
These uses include:
• Processing donations and issuing acknowledgments
• Communicating about programs, volunteer opportunities, and events
• Coordinating the delivery of small tokens of care to seniors
• Managing volunteer assignments and activity records
• Responding to inquiries or requests
• Maintaining internal records
• Improving our website and outreach efforts
We will not use personal information for purposes unrelated to these activities unless you consent or unless required by law.
3. Information We Receive From Third Parties
Care facilities, senior centers, community partners, or family members may provide limited personal information to assist with the delivery of a gift or message.
This may include:
• Senior names
• Room numbers or recipient locations
• General preferences related to participation in the program
We do not receive medical diagnoses, care plans, or sensitive health details. If such information is inadvertently provided, we take steps to minimize retention and avoid unnecessary use.
4. Cookies, Analytics, and Automatically Collected Data
When you use our website, we may automatically receive certain information such as:
• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visits
• Interaction patterns
We may use cookies to:
• Improve website functionality
• Understand traffic patterns
• Remember form entries if you return to the site
These cookies do not store personal information and may be disabled through your browser settings. However, doing so may affect website performance.
We may also use third-party analytics tools that provide aggregated data trends. These services do not identify individual visitors to us.
5. How We Share Information
We do not sell, rent, or trade personal information. We share data only when necessary and appropriate, including:
5.1 Service Providers
We may share information with third-party vendors who assist us with:
• Donation processing
• Email communications
• Volunteer coordination systems
• Website hosting or analytics
These vendors are contractually required to protect information and may not use it for their own purposes.
5.2 Legal Requirements
We may disclose information when required by law, including:
• Responding to subpoenas
• Complying with regulatory obligations
• Protecting our rights, safety, or property
• Investigating misuse or fraud
5.3 Care Facilities and Community Partners
Limited details may be shared with facility representatives or partners only when necessary to coordinate the delivery of a gift or confirm participation in a program.
6. Donor Privacy
We respect the privacy of all donors. Donor information is used only for:
• Processing contributions
• Sending acknowledgments or receipts
• Reporting aggregated fundraising outcomes
• Communicating about future opportunities to support our mission
We do not publish donor lists or share donor information with unaffiliated third parties without consent. Donors may request anonymity at any time by contacting us.
Donor Policy
Louise Legacy Lives Inc.
Louise Legacy Lives is grateful for every contribution made in support of our mission. We are committed to honoring donor intent and applying designated funds responsibly and transparently.
Use of Designated Donations
Louise Legacy Lives commits that 100% of designated donations will be used to support the purpose identified by the donor. These funds are applied to activities such as preparing and delivering small tokens of care to seniors, coordinating outreach efforts, and supporting the programs directly related to the designation.
In rare cases where designated donations exceed what is needed, or in the unlikely event that circumstances prevent us from completing work in the intended location or program, Louise Legacy Lives will, within 60 days, redirect those donations to another initiative aligned with donor intent and supporting seniors in need.
General (Undesignated) Contributions
General donations will be used to support the areas of greatest need within our mission, including program development, volunteer coordination, and operational sustainability.
Non-Refundable Contributions
All donations made to Louise Legacy Lives are non-refundable.
Tax-Exempt Status
Louise Legacy Lives Inc. is recognized by the Internal Revenue Service as a 501(c)(3) tax-exempt organization, and donations are tax-deductible to the fullest extent of the law.
7. Volunteer Information
Volunteer data is used to:
• Manage schedules
• Track participation
• Provide updates regarding opportunities
• Maintain a safe and organized program environment
Volunteer contact information is not shared outside the Organization except with service providers who support volunteer operations.
8. Children’s Privacy
Our programs and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that information has been collected without parental consent, we will delete it promptly.
9. Data Security
We implement administrative, technical, and physical safeguards to protect personal information. These measures include:
• Restricted access to sensitive information
• Secure donation processing through PCI-compliant vendors
• Encrypted communication where applicable
• Staff and volunteer confidentiality expectations
Despite safeguards, no system can guarantee total security. By interacting with our website or programs, you acknowledge this inherent risk.
All online donations are processed through a secure, PCI-compliant third-party payment processor. Louise Legacy Lives does not store credit card numbers or financial account details on its servers.
10. HIPAA Non-Coverage Notice
Louise Legacy Lives Inc. is not a healthcare provider or covered entity under the Health Insurance Portability and Accountability Act (HIPAA). While we may receive limited contextual information about gift recipients, we do not request or store medical records, diagnoses, or treatment information.
Any incidental information received is handled with care and minimized when possible.
11. Your Rights and Choices
You may request that your information be removed from our marketing system. By clicking here, you are requesting that Louise Legacy Lives delete your personal information from its marketing system.
12. Data Retention
We retain personal information only as long as necessary to:
• Fulfill program or outreach purposes
• Maintain accurate donor and volunteer records
• Meet legal or accounting requirements
When information is no longer needed, we take steps to delete or securely dispose of it.
13. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any linked site before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.
Terms of Use
By accessing or using the Louise Legacy Lives website, you agree to follow the guidelines below: 1. Acceptable Use You agree not to: • Interfere with website functionality • Misuse forms, communication channels, or volunteer tools • Attempt to access restricted areas or servers • Use the site for unlawful or harmful purposes
2. Intellectual Property
Website content, including text, graphics, and logos, is the property of Louise Legacy Lives Inc. and may not be reproduced without permission.
3. No Warranties
The website is provided “as is.” We do not guarantee uninterrupted access, error-free content, or immunity from security threats.
4. Limitation of Liability
Louise Legacy Lives Inc. is not responsible for damages arising from website use, including technical issues, data loss, or material obtained through external links.
5. Contact for Questions
For questions regarding these Terms or our Privacy Policy:
📧 louiselegacylives36@gmail.com
📞 856-248-0566